--- title: Wi-Fi Compatibility Mode (Gen2) description: Wi-Fi Compatibility Mode is intended to assist with connecting Origin to Wi-Fi networks that may not have ideal settings for a consistent connection. --- [Skip to content](https://support.shapertools.com/wi-fi-compatibility-mode#main-content) - [English](https://support.shapertools.com/wi-fi-compatibility-mode) - [Deutsch](https://support.shapertools.com/de/wlan-kompatibilitätsmodus) - [Français](https://support.shapertools.com/fr/mode-de-compatibilité-wi-fi) English Show submenu for translations [Contact us](https://support.shapertools.com/kb-tickets/new?hsLang=en) ![Shaper-KB-Logo.svg\]](https://support.shapertools.com/hubfs/Shaper-KB-Logo.svg) Open main navigation Close main navigation - - [English](https://support.shapertools.com/wi-fi-compatibility-mode) - [Deutsch](https://support.shapertools.com/de/wlan-kompatibilitätsmodus) - [Français](https://support.shapertools.com/fr/mode-de-compatibilité-wi-fi) English Show submenu for translations - [Contact us](https://support.shapertools.com/kb-tickets/new) - [Go to shapertools.com](https://www.shapertools.com/) [Go to shapertools.com](https://www.shapertools.com/) Shaper Support - There are no suggestions because the search field is empty. 1. [Help Center](https://support.shapertools.com/?hsLang=en) 2. [Origin](https://support.shapertools.com/origin?hsLang=en) 3. [Error Messages](https://support.shapertools.com/origin?hsLang=en#error-messages) # Wi-Fi Compatibility Mode (Gen2) *This article describes a feature introduced with the [Larkspur Update](https://www.shapertools.com/releases/origin). More information on updating Origin can be found [here](https://support.shapertools.com/hc/en-us/articles/360000430514-updating-origin-s-software?hsLang=en).* *This mode is only available on **Origin Gen 2** (Gen 1 only supports 2.4GHz Wi-Fi). Use [this article](https://support.shapertools.com/hc/en-us/articles/13770308105371-which-version-of-origin-do-i-have?hsLang=en) if you're unsure of what version of Origin you have.* Wi-Fi Compatibility Mode is intended to assist with connecting Origin to Wi-Fi networks that may be having issues with a consistent connection. #### When to use Wi-Fi Compatibility Mode Wi-Fi Compatibility Mode prioritizes the 2.4 GHz band over the 5 GHz band. While the 5 GHz band is faster, the 2.4 GHz band has a longer range and tends to be more stable, especially for devices like the Shaper Origin that prioritize stability over speed. #### **How to Use It** To enable Wi-Fi Compatibility Mode, first make sure your Origin is [updated to the most recent software](https://support.shapertools.com/hc/en-us/articles/360000430514-updating-origin-s-software?hsLang=en). Once updated, tap Settings ![](https://support.shapertools.com/hs-fs/hubfs/settings-png.png?width=25&height=25&name=settings-png.png), then Info. In the Info Menu you can toggle Wi-Fi Compatibility Mode on or off. *Note: Origin will reboot after you toggle this setting.* *We only advise turning on Wi-Fi Compatibility Mode on your Gen 2 Origin if you are experiencing Wi-Fi connectivity problems. 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