Ordering in the Shaper Store

Ordering FAQs

• How Does Origin Ship?
• Do I have to pay taxes, tariffs and customs?
• Shaper Service Umbrella
• Can I change the card used for my purchase?
• Can I buy Origin or Workstation from my usual Festool dealer?
• I have credit to purchase Festool products. Can I use it on Shaper products?
• Can I become an international reseller or distributor?
• Do you accept purchase orders, checks or payment plans?
• In which countries is the Shaper Support available?
• Information for Educational Institutions
• Can I buy Shaper products from a retailer?
• Which payment method does Shaper accept?
• How much are the shipping costs?
• Return and warranty policy
• Where can I buy Origin? How much does it cost?
• When will my credit card be charged?
• Can I cancel my order?
• Can I request an alternative shipping arrangement?
• Where are Shaper products available?

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