--- title: Standard Cut Diagnosis description: If you're having issues with cut quality, you can conduct this test, document your results, and send them to us at support@shapertools.com. The closer your documentation resembles the pictures below, --- [Skip to content](https://support.shapertools.com/hc/en-us/articles/360002098353-standard-cut-diagnosis#main-content) - [English](https://support.shapertools.com/hc/en-us/articles/360002098353-standard-cut-diagnosis) - [Deutsch](https://support.shapertools.com/de/hc/de-de/articles/360002098353-standard-fräsdiagnose) - [Français](https://support.shapertools.com/fr/hc/fr-fr/articles/360002098353-diagnostic-standard-de-fraisage) English Show submenu for translations [Contact us](https://support.shapertools.com/kb-tickets/new?hsLang=en) ![Shaper-KB-Logo.svg\]](https://support.shapertools.com/hubfs/Shaper-KB-Logo.svg) Open main navigation Close main navigation - - [English](https://support.shapertools.com/hc/en-us/articles/360002098353-standard-cut-diagnosis) - [Deutsch](https://support.shapertools.com/de/hc/de-de/articles/360002098353-standard-fräsdiagnose) - [Français](https://support.shapertools.com/fr/hc/fr-fr/articles/360002098353-diagnostic-standard-de-fraisage) English Show submenu for translations - [Contact us](https://support.shapertools.com/kb-tickets/new) - [Go to shapertools.com](https://www.shapertools.com/) [Go to shapertools.com](https://www.shapertools.com/) Shaper Support - There are no suggestions because the search field is empty. 1. [Help Center](https://support.shapertools.com/?hsLang=en) 2. [Origin](https://support.shapertools.com/origin?hsLang=en) 3. [Issues when Cutting](https://support.shapertools.com/origin?hsLang=en#issues-when-cutting) # Standard Cut Diagnosis If you're having issues with cut quality, you can conduct this test, document your results, and send them to us at [support@shapertools.com](mailto:support@shapertools.com). The closer your documentation resembles the pictures below, the easier it will be for our team to diagnose the issue and provide recommendations. Before conducting this test, make sure you wipe off the clear plastic covering over Origin's camera lens. Use a clean, dry microfiber cloth. The lens is found between the two LEDs on the back of Origin directly beneath the handle. ![IMG\_3929.JPG](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/360004037094-2.jpeg?width=471&height=353&name=360004037094-2.jpeg) #### 1. Set Up Your Workspace - Use a single, fresh piece of plywood (do not use multiple pieces of wood for this) - Clamp it to a spoilboard/workbench - Create a tape array that includes four strips of ShaperTape measuring approximately: - 12" long - 2" of space between strips Now that the workspace is ready, create a New Scan and take a picture of the complete workspace. #### ![IMG\_20180611\_160051\_1.jpg](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/360008012714-2.jpeg?width=378&height=503&name=360008012714-2.jpeg)2. Place Design - [Download the Standard Cut Diagnosis.svg file](https://support.shapertools.com/hubfs/Standard%20Cut%20Diagnosis.svg?hsLang=en) and place it on your workspace using either ShaperHub or a USB memory stick ![Screenshot\_2021-07-07\_20.59.16.png](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/4403315527707.png?width=650&height=390&name=4403315527707.png) #### 3. Cut the 5" circle - Use a 1/4" cutter - Set spindle speed to 5 - Make an online cut with 0" offset - Make your cut at an 1/8" depth - Hold down the "Auto" button while cutting and move Origin as smoothly as possible - Ensure that you are providing consistent downward pressure while cutting - Turn off any LED or incandescent lights you have in your shop. Natural light is fine. ![Screenshot\_2021-07-07\_20.59.54.png](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/4403322976539.png?width=650&height=390&name=4403322976539.png) #### 4. Position Origin over the .4" circle so that the entire cut can utilize [Auto Mode](https://6157911.hs-sites.com/hc/en-us/articles/360005411914-auto-mode?hsLang=en) - Use a 1/4" cutter - Set spindle speed to 5 - Make an online cut with 0" offset - Make your cut at an 1/8" depth - Do not use Helix Mode - Hold down the "Auto" button while cutting and do not move Origin - Turn off any LED or incandescent lights you have in your shop. Natural light is fine. ![Screenshot\_2021-07-07\_21.00.59.png](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/4403322979227.png?width=650&height=390&name=4403322979227.png) ![Screenshot\_2021-07-07\_21.01.31.png](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/4403322979483.png?width=650&height=390&name=4403322979483.png) **5. Cut the 6” triangle** - Use a 1/4" cutter - Set spindle speed to 5 - Make an online cut with 0" offset - Make your cut at an 1/8" depth - Hold down the "Auto" button while cutting and move Origin as smoothly as possible. - Ensure that you are providing consistent downward pressure while cutting - Turn off any LED or incandescent lights you have in your shop. Natural light is fine. ![Screenshot\_2021-07-07\_21.05.41.png](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/4403322994203.png?width=650&height=390&name=4403322994203.png) Do a light pass with sandpaper to remove any fluff or debris. Photograph your finished, sanded cuts. Include an overall picture of the workspace after the cut is complete ![IMG\_20180611\_161123.jpg](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/360008055233-2.jpeg?width=366&height=489&name=360008055233-2.jpeg) 6\. Photograph close-ups of any areas that show problem areas in the cut quality. ![MVIMG\_20180319\_111533.jpg](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/360002346273-2.jpeg?width=448&height=336&name=360002346273-2.jpeg) 7\. Take a photo of the bit you are using.  ![IMG\_20180321\_110433.jpg](https://support.shapertools.com/hs-fs/hubfs/Knowledge%20Base%20Import/360002539254-2.jpeg?width=445&height=593&name=360002539254-2.jpeg) 8\. You can also place and cut a second circle next to the first with exactly the same cut specs, except without using Auto, ie entirely under your own control. 9\. Finally, cut a straight vertical line at least 12" long with your spindle speed set at 6. 10\. Email all images to [support@shapertools.com](mailto:support@shapertools.com) and add information about the issues you are having. - [Origin](https://support.shapertools.com/origin?hsLang=en#main-content) - [Getting Started Guide](https://support.shapertools.com/origin?hsLang=en#getting-started-guide) - [Workspace Setup](https://support.shapertools.com/origin?hsLang=en#workspace-setup) - [Scanning](https://support.shapertools.com/origin?hsLang=en#scanning) - [Design Mode](https://support.shapertools.com/origin?hsLang=en#design-mode) - [Extensions](https://support.shapertools.com/origin?hsLang=en#extensions) - [Cut Mode](https://support.shapertools.com/origin?hsLang=en#cut-mode) - [Cutting Principles and Techniques](https://support.shapertools.com/origin?hsLang=en#cutting-principles-and-techniques) - [Issues when Cutting](https://support.shapertools.com/origin?hsLang=en#issues-when-cutting) - [Error Messages](https://support.shapertools.com/origin?hsLang=en#error-messages) - [Tips and Tricks](https://support.shapertools.com/origin?hsLang=en#tips-and-tricks) - 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