--- title: Fusion 360 Troubleshooting description: "5/17/24 Note: Recent updates to F360 include default preference that needs to be toggled off for the Shaper Utility to function as intended. Go to Preferences > Assemblies > First component grounded t" --- [Skip to content](https://support.shapertools.com/hc/en-us/articles/115003081434-fusion-360-troubleshooting#main-content) - [English](https://support.shapertools.com/hc/en-us/articles/115003081434-fusion-360-troubleshooting) - [Deutsch](https://support.shapertools.com/de/hc/de-de/articles/115003081434-probleme-beim-designen-mit-fusion-360) - [Français](https://support.shapertools.com/fr/hc/fr-fr/articles/115003081434-problèmes-avec-fusion-360) English Show submenu for translations [Contact us](https://support.shapertools.com/kb-tickets/new?hsLang=en) ![Shaper-KB-Logo.svg\]](https://support.shapertools.com/hubfs/Shaper-KB-Logo.svg) Open main navigation Close main navigation - - [English](https://support.shapertools.com/hc/en-us/articles/115003081434-fusion-360-troubleshooting) - [Deutsch](https://support.shapertools.com/de/hc/de-de/articles/115003081434-probleme-beim-designen-mit-fusion-360) - [Français](https://support.shapertools.com/fr/hc/fr-fr/articles/115003081434-problèmes-avec-fusion-360) English Show submenu for translations - [Contact us](https://support.shapertools.com/kb-tickets/new) - [Go to shapertools.com](https://www.shapertools.com/) [Go to shapertools.com](https://www.shapertools.com/) Shaper Support - There are no suggestions because the search field is empty. 1. [Help Center](https://support.shapertools.com/?hsLang=en) 2. [Designing for Origin](https://support.shapertools.com/designing-for-origin?hsLang=en) 3. [Fusion 360](https://support.shapertools.com/designing-for-origin?hsLang=en#fusion-360) # Fusion 360 Troubleshooting 3/13/26 Note: Since the last Fusion Update and the Plugin version 1.9, we have seen some issues using the installer on macOS. If you have issues running the installer, please try the following steps: https://blog.autodesk.io/the-installation-failed-for-app-store-plug-ins/   5/17/24 Note: Recent updates to F360 include default preference that needs to be toggled off for the Shaper Utility to function as intended. Go to **Preferences \> Assemblies \> First component grounded to parent** and uncheck the box.![F360 Preferences.png](https://support.shapertools.com/hubfs/Knowledge%20Base%20Import/26211412177819.png) #### Add-In installation issues on Mac: If the plugin fails to install, follow these steps: 1: Uninstall Fusion 360 if it was downloaded from the Apple Store 2: Reset Apple home permissions following the instructions found [here](https://support.apple.com/en-us/HT203538) 3: Download and install Fusion 360 from the Autodesk web site [here](https://www.autodesk.com/products/fusion-360/overview) 4: Download and install the Shaper Add-In from the Autodesk app store [here](https://apps.autodesk.com/FUSION/en/Detail/Index?id=3662665235866169729&appLang=en&os=Mac) 5: Go to Modeling mode in Fusion 360. The Shaper logo will display in the top tool bar (see below). ![Screen\_Shot\_2022-05-16\_at\_10.41.03\_AM.png](https://support.shapertools.com/hubfs/Knowledge%20Base%20Import/5982859743643.png) If it doesn't, restart the application. #### Shoulders and narrow ledges don't produce tool paths on Origin: If a ledge is narrower than the cutter installed, then the pocketing protective boundary tool paths will not be produced. You can change your cutter to a smaller diameter on-tool or you can change the cut type from a pocket cut to an inside cut If that does not solve the problem, then you can open the SVG in a 2d vector editing package (such as Illustrator or Inkscape) and enlarge the pocket until it is large enough to accommodate the cutter you wish to use. #### Can't Export Lines The default "single solid body" export mode analyzes solid shapes. Lines are not considered. To add lines (for On Line cuts or for guides), export the single solid body as you usually would, then activate the advanced button and export the sketch containing the lines.  Open the single solid body SVG in a 2d vector editing package (such as Illustrator or Inkscape). Then copy and align the exported lines in the SVG file. 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