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Ordering FAQs

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How Does Origin Ship?
Do I have to pay taxes, tariffs and customs?
How much are the shipping costs?
Return and warranty policy
In which countries is the Shaper Support available?
Why aren't you shipping worldwide?
Information for Educational Institutions
If I order today, when will I receive my Shaper products?
Can I change the card used for my purchase?
Can I buy Shaper products from a retailer?

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Can I request an alternative shipping arrangement?

We don’t offer alternative shipping methods at this time.

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Related articles

Where can I see Origin?
How Does Origin Ship?
How much are the shipping costs?
Where are Shaper products available?
Getting Started Guide

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