The following is a list of the error messages users might see while using Origin, along with an overview of likely causes and fixes to prevent a recurrence of the error message.
Please note that this list is not intended to be comprehensive. Use this list as a jumping-off point, to help you troubleshoot. As always, if you have any questions, please don’t hesitate to reach out to us at support@shapertools.com.
Error |
Likely Cause(s) |
Suggested Remediation |
Tape Movement Detected |
Tape has slipped from its original location on the worksurface or the workspace |
|
Origin was moved outside of the cutting range |
The user has moved too far from the cut path for Origin to compensate |
|
Aborting Cut--Few Markers |
Origin can’t see enough ShaperTape to guarantee cutting precision. This could be due to cutting through some of the tape in the workspace, rendering those dominos unreadable |
|
Tool Moved While Plunging |
Tool is moved during its plunge |
|
Z-Motor Slip |
User is attempting to remove too much material, causing excessive vertical force on the spindle |
|
Touch off failed. Make sure Origin is fully over your material and isn't touched while plunging |
The entirety of the tool’s baseplate is not on the worksurface |
|
Loaded design has no elements. Unable to place. |
The design file is saved in an unreadable format for Origin or it contains problematic file elements |
|
Motor fault: Right motor slip |
User is attempting to remove too much material, causing excessive lateral force on the spindle |
|
Motor fault: Left motor slip |
User is attempting to remove too much material, causing excessive lateral force on the spindle |
|
Low accuracy scan |
Insufficient quality or quantity of tape in your workspace. |
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