The following is a list of the error messages users might see while using Origin, along with an overview of likely causes and fixes to prevent a recurrence of the error message.
Please note that this list is not intended to be comprehensive. Use this list as a jumping-off point, to help you troubleshoot. As always, if you have any questions, please don’t hesitate to reach out to us at support@shapertools.com.
Error |
Likely Cause(s) |
Suggested Remediation |
Tape Movement Detected |
Tape has slipped from its original location on the workpiece or in the workspace |
|
Return Origin to design to resume cutting |
The user has moved too far from the cut path for Origin to compensate |
|
Ensure Origin can see sufficient Shaper Tape |
Origin can’t see enough ShaperTape to guarantee cutting precision. This could be due to cutting through some of the tape in the workspace, rendering those dominos unreadable |
|
A 0x00000101 A 0x00000102 A 0x00000103
|
User is attempting to remove too much material, causing excessive vertical force on the spindle |
|
S 0x2 |
Problems in your workspace are causing issues with Origin's software |
|
Z Touch Failed. Make sure Origin's base is on a single, uniform surface and try again. |
The entirety of the tool’s baseplate is not on the work surface |
|
Loaded design has no elements. Unable to place. |
The design file is saved in an unreadable format for Origin or it contains problematic file elements |
|
Low Accuracy Scan - Please scan again |
Insufficient quality or quantity of tape in your workspace. |
|