Getting Started
      Back to home
      1. Help Center
      2. Trace
      3. Getting Started

      Registering the Trace Frame

      To start using the Trace App, you'll need to register your Trace Frame to your Shaper Account. If you don't currently have a Shaper Account, click here to create one.

      Note: you can only register the Frame to one Shaper Account. You'll be able to use the Trace App only when logged in to the Shaper Account that you used for registration.

      If you scanned the QR code to open the Trace App, simply tap Register on the registration page to complete the setup process:

      one-more-thing.png

      Tap Register.

      If you haven't already scanned QR code on your Frame, the Trace App will now prompt you to do so. Find the QR code on the underside of the Frame.

      Scan the QR Code and wait for the verification check to complete.

      one-more-thing.png scan-your-code.png
      Click Register Scan the QR Code

      If you have any issues completing registration, contact Shaper Support at support@shapertools.com.

      Note: to transfer ownership of your Trace Frame contact Shaper Support.