Ordering FAQs
Commonly asked questions on ordering Origin
- How Does Origin Ship?
- Do I have to pay taxes, tariffs and customs?
- Shaper Service Umbrella
- Why aren’t you shipping worldwide?
- If I order today, when will I receive my tools?
- Can I change the card used for my purchase?
- Can I buy Origin or Workstation from my usual Festool dealer?
- I have credit to purchase Festool products. Can I use it on Shaper products?
- Can I become an international reseller or distributor?
- Do you accept purchase orders, checks or payment plans?
- Can I request an alternative shipping arrangement?
- When will my credit card be charged?
- Can I cancel my order?
- Where are Shaper products available?
- Is Origin for sale? How much does it cost?