Ordering FAQs
Commonly asked questions on ordering Origin
- How Does Origin Ship?
- Do I have to pay taxes, tariffs and customs?
- How much are the shipping costs?
- Return and warranty policy
- In which countries is the Shaper Support available?
- Why aren't you shipping worldwide?
- Information for Educational Institutions
- If I order today, when will I receive my Shaper products?
- Can I change the card used for my purchase?
- Can I buy Shaper products from a retailer?
- I have credit to purchase Festool products. Can I use it on Origin?
- Can I become an reseller or distributor?
- Which payment method does Shaper accept?
- Can I request an alternative shipping arrangement?
- When will my credit card be charged?
- Can I cancel my order?
- Where are Shaper products available?
- Where can I buy Origin? How much does it cost?